Contact Us
Our customer support team is committed to providing comprehensive assistance to all players regarding gaming services, account management, payment inquiries, and technical issues. We maintain multiple communication channels to ensure prompt and effective resolution of your concerns while adhering to responsible gaming practices and Indian regulatory requirements.
Support Channels and Response Times
We offer several convenient methods to reach our professional support team. Our live chat service operates 24/7 with average response time of 2-3 minutes for immediate assistance. For detailed inquiries or documentation submission, email support at [email protected] typically responds within 4-6 hours during business days. Phone support is available through our dedicated Indian helpline at +91-22-4567-8901, operational Monday through Sunday from 9:00 AM to 11:00 PM IST.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | 2-3 minutes |
| Email Support | 24/7 | 4-6 hours |
| Phone Support | 9 AM – 11 PM IST | Immediate |
- Prepare account details and transaction references before contacting support
- Specify your inquiry type for faster routing to appropriate department
- Maintain respectful communication during all interactions
Last updated: January 20, 2026